PTEson

Shipping Policy

Last updated: 10/13/2025

1. Digital Services

PteSon primarily provides digital services and online access to PTE Academic preparation materials. All our practice tests, study materials, and learning resources are delivered digitally through our online platform. No physical shipping is required for these services.

2. Instant Access

Upon successful payment and subscription activation:

  • You will receive instant access to all subscribed materials
  • Login credentials will be sent to your registered email address
  • All digital content can be accessed immediately through our platform
  • No waiting time or delivery period is required

3. Study Materials

If we provide any physical study materials or books in the future, the following shipping policy will apply:

Domestic Shipping (Within India):

  • Standard delivery: 5-7 business days
  • Express delivery: 2-3 business days
  • Shipping charges will be calculated at checkout based on location

International Shipping:

  • Delivery time: 10-15 business days
  • Additional customs and import duties may apply
  • International shipping charges will be displayed at checkout

4. Delivery Information

For any future physical deliveries, we will require:

  • Complete delivery address with PIN/ZIP code
  • Valid contact number for delivery updates
  • Email address for tracking information

5. Order Tracking

For any physical shipments, you will receive:

  • Order confirmation email upon placement
  • Tracking number once the order is dispatched
  • Regular updates on delivery status

6. Damaged or Lost Items

In the unlikely event of receiving damaged physical materials or if items are lost in transit:

  • Report the issue within 48 hours of delivery
  • Provide photographic evidence of damaged items
  • We will arrange for replacement at no additional cost

7. Digital Content Delivery

Our primary delivery method remains digital:

  • All practice tests are available online 24/7
  • Study materials can be accessed through our web platform
  • Mobile app access for on-the-go learning
  • No geographical restrictions for digital content

8. Contact Information

For any shipping-related queries, please contact us:

Email: [email protected]

Phone: +91 81466 66668

Address: Guru Arjun Dev Nagar, Khalsa, Mansa, Punjab 151505, India