PTEson

Privacy Policy

Last updated: 8/5/2025

1. Introduction

At PteSon, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online platform and services.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name, email address, and phone number
  • Account credentials and profile information
  • Payment information (processed securely through third-party providers)
  • Educational background and PTE preparation goals
  • Audio recordings from speaking practice sessions
  • Written responses from practice exercises

Usage Information

We automatically collect information about your use of our platform, including:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and interactions with our platform
  • Performance data and practice scores
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our PTE preparation services
  • Process your practice sessions and provide personalized feedback
  • Analyze your performance and track your progress
  • Send you service-related communications and updates
  • Improve our platform and develop new features
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our platform
  • Educational Institutions: With your affiliated institute or teacher (if applicable)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure cloud storage solutions

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will delete or anonymize your information when it is no longer needed, unless we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Account Settings: Update your preferences through your account settings

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and login information
  • Analyze platform usage and performance
  • Provide personalized content and recommendations
  • Ensure platform security and prevent fraud

You can manage your cookie preferences through your browser settings, but disabling cookies may affect platform functionality.

9. Third-Party Services

Our platform may contain links to third-party services or integrate with external services such as Google OAuth and Facebook Login. This Privacy Policy does not apply to these third-party services, and we encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: